Privacy Policy

Aurora Wellness and Health (“Aurora,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website. This Privacy Policy describes how we collect, use, and protect information gathered through our website.

Information We Collect

We may collect the following types of information when you visit our website or submit forms:

• Contact information you voluntarily provide (name, email, phone number)
• Service preference information you provide through intake forms
• Technical information collected automatically (IP address, browser type, pages visited)

How We Use Your Information

We use the information you provide to:

• Schedule and coordinate your behavioral health care
• Respond to your inquiries and requests
• Improve our website and services
• Comply with applicable laws and regulations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

HIPAA and Protected Health Information

Aurora Wellness and Health is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in accordance with our HIPAA Notice of Privacy Practices, which is available separately.

Our website contact forms and intake forms may collect information that constitutes PHI. This information is transmitted using SSL encryption and is handled in compliance with HIPAA.

Analytics

We use privacy-respecting analytics software (Plausible Analytics) to understand how visitors use our website. Plausible does not use cookies and does not collect personal data. No data is shared with third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data transmission uses SSL/TLS encryption.

Your Rights

You have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and regulatory obligations)

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact our Privacy Officer at Aurora Wellness and Health, 8505 Harford Rd, 2nd Fl., Parkville, MD 21234.